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Telephone calls are addressed by Australian telephone call centre personnel, then the messages sent as an e-mail which I can react to in turn. The assistants get to know your service and can field most questions on the spot.

OfficeHQ has actually been one of the finest service and lifestyle choice I have ever made. OfficeHQ have actually been incredibly professional, receptive and reliable in dealing with the calls for the charity I work for.

Their customer service group (I've recently been dealing with Amanda & Holly) are exceptionally handy and responsive. And then 5 stars to the reception group that are outright professionals when answering the telephone calls coming via from our customers.

We would not have expanded and been successful as an online retailer without the services of OfficeHQ. We pertain to OfficeHQ as the 'voice of our organization', a companion that does an excellent job every solitary time driving sales enquiries to us promptly by email and text, allowing us to react swiftly.

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We have been a client of OfficeHQ for a number of years. We've been using OfficeHQ effectively as our inbound call centre for over five years currently. Running an internet services company requires a customer phone line which always obtains addressed, no matter what time of the day, or just how lots of calls come in at the same time.

We are happy that OfficeHQ has ended up being the ideal choice - phone receptionist. We have actually been pleased with OfficeHQ. Our reception solution was very easy to set-up and the settlement plans scale smartly. The solution has offered us with an extra expert means of dealing with enquiries than merely sending leads to message bank.

The reception team are polite and well-spoken, which elevates our brand and offers the understanding that we are constantly readily available. It really takes the stress off me recognizing OfficeHQ will certainly answer my phone calls if I can't, or if I get on an additional call. OfficeHQ assistants really listen to my callers and send me a message detailing what the phone call was pertaining to.

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It's a fantastic service and extremely recommended. Since involving the services of OfficeHQ over three years ago, our team of psycho therapists have the certainty of understanding that, when we are not available, the phones will certainly be answered by a specialist OfficeHQ receptionist in a warm personal fashion. Our method has all the benefits of a devoted assistant, without the too high price of employing and educating another team member.

They truly perform as a smooth expansion of the practice, reacting to phone calls in a really specialist and caring way - best virtual receptionist australia. In realty our customers call between 8am and 8pm, well outside typical organization hours. We require to be totally positive that all our consumer calls are replied to promptly

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I truly think involving an assistant on team could not match the solution OfficeHQ offers. The cost-benefit of utilizing OfficeHQ for a local business like ours is superb; it has all the benefits of a permanent receptionist, without the price or require to manage another personnel. OfficeHQ has actually provided an exceptionally beneficial service over the last 5 years.

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The solution works and rate reliable and we see OfficeHQ as an integral component of our communication approach. I would highly recommend OfficeHQ to any person who is trying to find a specialised inbound telephone answering solution! We have actually been making use of OfficeHQ's services for years now and it's of the highest possible requirement.

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We are a 40-year-old organization and OfficeHQ have been a blessing to us. I extremely suggest to any organization looking for an excellent answering system, phone call OfficeHQ.

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A lot of business need their phone calls to be addressed just when they are incapable to take the phone call themselves. If you tip out of the office for an hour or your in-house assistant goes to lunch, is on leave or is busy on another phone call and you have several phone calls coming in at the one time.

In such circumstances our assistants will certainly after that respond to the phone as if we were in your workplace. You're constantly in control and can kick back recognizing you will never miss an additional essential telephone call once more!.

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